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Front Office Medical Assistant  |   Front Office Medical Assistant

Job Summary:

We are looking for a dynamic customer service oriented Medical Assistant to join our growing practice.This is a very fast-paced environment. High Energy, Organized, Highly Pleasant – Personal.Candidate must be well-organized, detail-oriented, motivated, and have excellent communication skills. Punctuality & Strong attendance is a must. He/she must be able to work under pressure and work well with others. He/she must have the willingness and ambition to learn and take on a variety of responsibilities

In This Role You Will:

Medical Assistant

  • Perform selected nursing and administrative duties.
  • Prepare patients for examination and treatment.
  • Take patient histories and vital signs.
  • Prepare exam and treatment rooms with necessary instruments.
  • Administer injections and apply dressings as instructed.
  • Prepare and maintain supplies and equipment for treatments, including sterilization.
  • Assist physicians in preparing for minor surgeries and exams.
  • Work closely with the physician to receive guidance and instruction for treating patients.
  • Perform direct patient care as instructed by the physician.
  • Maintain equipment for use at all times, in a clean and safe condition.
  • Complete appropriate documentation on all patients examined.
  • Maintain appropriate communication and good interpersonal skills with Supervisors, staff, and patients to ensure coordinated efforts and provision of high-quality service.
  • Perform Drug Screens, Breath Alcohol Tests, Pulmonary Functions Tests, Mask Fit Tests, Blood work, and other ancillary tests as directed.

Front Office:

  • Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.
  • Optimizes patients’ satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
  • Keeps patient appointments on schedule by notifying the provider of patient’s arrival; reviewing service delivery compared to schedule; reminding provider of service delays.
  • Comforts patients by anticipating patients’ anxieties; answering patients’ questions; maintaining the reception area.
  • Ensures availability of treatment information by filing and retrieving patient records.
  • Maintains patient accounts by obtaining, recording, and updating personal and financial information.
  • Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims.
  • Maintains business office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies; scheduling equipment service and repairs.
  • Helps patients in distress by responding to emergencies.
  • Protects patients’ rights by maintaining the confidentiality of personal and financial information.
  • Maintains operations by following policies and procedures; reporting needed changes.
  • Contributes to team effort by accomplishing related results as needed.

REQUIREMENTS:

  • Multi-tasking, Flexibility, Telephone Skills, Customer Service, Time Management, Organization, Attention to Detail, Scheduling, Word Processing, Professionalism, Quality Focus

EDUCATION: High School Diploma or equivalent

EXPERIENCE: One year experience required. Workers Comp Experience a plus

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